Airline Ticketing Specialist

Airline Ticketing Specialist

Educational Opportunities Tours is a Christian travel ministry that has been delivering Christian journeys of a lifetime to Biblical destinations for almost 50 years. EO’s Missions Department provides discounted airfare for short-term missions teams to destinations all over the world, and is currently seeking a qualified candidate to book and manage group reservations, and issue airline tickets.

Minimum Qualifications

  1. Two years experience working in the Sabre reservation system

  2. A working knowledge of the Travel Industry, particularly working with airlines

  3. Proficient at booking airline reservations, and issuing, reissuing, and refunding airline tickets

  4. Flexible, Hardworking, Detail Oriented, and eager to learn

  5. Has strong organizational, communication, and interpersonal skills

Preferred Qualifications

  1. Experience in booking, managing, and ticketing group reservations

  2. Familiar with AS/400, Sharepoint, Word, Excel, and/or Lotus Notes

  3. Has an understanding and passion for Short-Term Missions

Job Description

  1. Book Airline Group Reservations

  2. Send and track deposits to airlines

  3. Increase, reduce and make changes to Group Reservations

  4. Issue, reissue, and refund airline tickets

  5. Monitor queues on a regular basis

  6. Enter Ticket and Record Locator information in a customized AS/400 system and Lotus Notes

  7. Other duties as assigned